Studer Group Healthcare Organization of the Month
(Lima, July 8, 2016) St. Ritas Health Partners has been awarded the Studer Group Healthcare Organization of the Month for the month of July. St. Ritas has been providing quality healthcare to the people of Lima and West Central Ohio since 1918.
Lead by the executive team, we began engaging with the Studer Group in March of 2015 with the goal of ensuring that during these times of rapidly changing health care delivery, we maintained our patient-centered operations, as measured by patient experience scores.
Our Journey to Excellence is focused on evidence-based leadership framework to truly focus our interdisciplinary teams on several key initiatives such as the use of AIDET, Key Words at Key Times and Hourly Rounding. Leader rounding has also become a critical step to ensuring that these elements are hard-wires and provide structured opportunities for feedback, questions, and conversations about the why.
The commitment to this Journey has paid off. In just one year, we have seen an increase of 4% in the overall rating of care for the hospital.
Our continued success on the journey and our commitment to the process is a reflection of our commitment to care for those who need us most mind, body and spirit. Our community expects only the best from St. Ritas, and it is our intention to always live up to those expectations.
For more information, please contact:
Tiffany Kline
Intern, Marketing and Communications
St. Ritas Health Partners
O: 419-996-5686
TCKline@mercy.com
Lead by the executive team, we began engaging with the Studer Group in March of 2015 with the goal of ensuring that during these times of rapidly changing health care delivery, we maintained our patient-centered operations, as measured by patient experience scores.
Our Journey to Excellence is focused on evidence-based leadership framework to truly focus our interdisciplinary teams on several key initiatives such as the use of AIDET, Key Words at Key Times and Hourly Rounding. Leader rounding has also become a critical step to ensuring that these elements are hard-wires and provide structured opportunities for feedback, questions, and conversations about the why.
The commitment to this Journey has paid off. In just one year, we have seen an increase of 4% in the overall rating of care for the hospital.
Our continued success on the journey and our commitment to the process is a reflection of our commitment to care for those who need us most mind, body and spirit. Our community expects only the best from St. Ritas, and it is our intention to always live up to those expectations.
For more information, please contact:
Tiffany Kline
Intern, Marketing and Communications
St. Ritas Health Partners
O: 419-996-5686
TCKline@mercy.com